Ordering, payment and delivery procedure:


We cannot guarantee that all our products are in stock, although we do our very best to keep our website updated. Out of stock items can generally be backordered.

All orders placed through Palette Design website are exclusive of freight. When making an enquiry please add your delivery address. Shipping rates are calculated on the delivery destination and size and weight of the item.

We are mindful of the added freight cost to you and have guide rates for each area.

When we receive an enquiry from you we will email acknowledgement of your enquiry. Within 24 hours we will confirm by return email that your item is in stock plus the freight charges. Once you have accepted the freight price and are happy to proceed please email us confirmation of your order.